PEARLAND, Texas (CBS Local) — Jack in the Box says employees are required to wear shoes, but a customer in Texas said he snapped a photo of a worker preparing food while barefoot.

The customer took the photo Monday from the drive-thru window of a Jack in the Box in Pearland.

The man said that he pulled up to the drive-thru window and handed the worker his debit card, KTRK reported. As she walked away, he noticed she had no shoes on.

Jack In The Box and Carls Jr. fast-food restaurant signs glow July 24, 2008, on the Figueroa Street Corridor of South Los Angeles area of Los Angeles, California. (Credit: David McNew/Getty Images)

In disbelief, the customer said he quickly snapped a photo of the worker without her noticing.

The customer said he called the fast food chain’s corporate office to issue a complaint.

“Employees are required to wear slip-resistant, closed-toed shoes to promote workplace safety,” the company said in a statement. “As this concern was brought to our attention, we are addressing this matter locally with the restaurant team in Pearland.”

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